Definition: Empowerment refers to the delegation of some authority and responsibility to employees and involving them in the decision-making process, not in mere job activities, but rather at all the levels of management. In other words, empowerment implies freedom, power, authority, motivation and encouragement given to the employees to take decisions related to a specific … [Read more...] about Empowerment
Types of Employee Engagement
Definition: Employee Engagement refers to the emotional attachment an employee has with the organization. An employee is said to be highly engaged if he is fully absorbed or encouraged to perform his task beyond what typically is expected in his job role. An organization is the collection of a large number of individuals striving towards the accomplishment of a common … [Read more...] about Types of Employee Engagement
Employee Engagement
Definition: The Employee Engagement refers to the degree of relationship between the organization and its members. An employee is said to be highly engaged if he is willing to work and go beyond of what typically is expected in his role. In other words, the extra efforts an employee is willing to put forth determines his degree of emotional attachment to the organization. … [Read more...] about Employee Engagement
Questionnaire Design Process
Definition: Questionnaire is a systematic, data collection technique consists of a series of questions required to be answered by the respondents to identify their attitude, experience, and behavior towards the subject of research. One of the most critical parts of the survey is the creation of questions that must be framed in such a way that it results in obtaining the … [Read more...] about Questionnaire Design Process
Questionnaire
Definition: A Questionnaire is a structured form, either written or printed, consists of a formalized set of questions designed to collect information on some subject or subjects from one or more respondents. In other words, a data collection technique wherein the respondents are asked to give answers to the series of questions, written or verbal, about a pertinent topic is … [Read more...] about Questionnaire
Multi-Item Scale
Definition: A multi-item scale is designed to measure the respondent’s attitude towards more than one attribute related to the stimulus object. It is a rating scale comprising of multiple items, where each item is a single question or a statement that needs to be evaluated. The Likert, Semantic Differential, and Stapel scales are the examples of multi-item scales, comprising … [Read more...] about Multi-Item Scale
Stapel Scale
Definition: Stapel Scale is a unipolar (one adjective) rating scale designed to measure the respondent’s attitude towards the object or event. The scale is comprised of 10 categories ranging from -5 to +5 without any neutral point (zero). The stapel scale got its name after its developer Jan Stapel. The scale is usually constructed vertically with a single adjective in the … [Read more...] about Stapel Scale
Semantic Differential Scale
Definition: The Semantic Differential Scale is a seven-point rating scale used to derive the respondent’s attitude towards the given object or event by asking him to select an appropriate position on a scale between two bipolar adjectives (such as “warm” or “cold”, “powerful” or “weak”, etc.) For example, the respondent might be asked to rate the following five attributes … [Read more...] about Semantic Differential Scale
Likert Scale
Definition: A Likert Scale is a scale used to measure the attitude wherein the respondents are asked to indicate the level of agreement or disagreement with the statements related to the stimulus objects. The Likert Scale was named after its developer, Rensis Likert. It is typically a five response category scale ranging from “strongly disagree” to “strongly agree”. The … [Read more...] about Likert Scale
Itemized Rating Scale
Definition: The Itemized Rating Scale is an Ordinal Scale that has a brief description or numbers associated with each category, ordered in terms of scale positions. The respondents are asked to select the category that best describes the stimulus object being rated. The following are the most commonly used itemized rating scales: Likert Scale: A Likert Scale is a scale … [Read more...] about Itemized Rating Scale